At TEJAS AI TECH, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, and any other information you provide through our contact forms or during service interactions.
- Usage data: Information about how you use our website and services, including pages visited, time spent, and other analytical data.
- Client Project-Related Data: Information, files, code, datasets, models, or proprietary business inputs shared with us for the purpose of delivering a software, AI/ML, or trading solution. This may include sensitive business logic, datasets, or configurations necessary for project development. All such data is handled confidentially, stored securely, and used strictly for project execution in accordance with your contract or service agreement.
- Technical Information: IP address, browser type, operating system, referring URLs, and other technical data collected via cookies and similar technologies.
How We Use Your Information
Your information is used to:
- Provide and maintain our services.
- Communicate with you regarding inquiries, updates, and promotional materials.
- Improve our website and services through analytics.
- Ensure security and prevent fraudulent activities.
- Comply with legal obligations and regulations.
Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Third-Party Services (When Required): In certain cases, we may use third-party services (such as cloud hosting, analytics, or payment gateways) to support specific functionalities. In such scenarios, limited personal or project-related data may be shared strictly as required, and only with trusted service providers under binding confidentiality agreements.
- Legal Authorities: We may disclose your information when required to do so by law, regulation, or in response to a legal request or court order.
Data Storage & Security
We are committed to safeguarding client data and maintaining confidentiality. Data collected and processed during the project is handled in compliance with applicable privacy laws and solely for the purpose of project execution. We implement industry-standard security measures to ensure the integrity and confidentiality of client data. Any unauthorised access, data breaches, or data losses will be addressed per our internal data security policies and in compliance with legal requirements.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain data processing activities.
- Withdraw consent at any time, where applicable.
To exercise these rights, please contact us at support@tejasaitech.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information, please refer to our Cookies Policy.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children unless it is strictly required for delivering education-related software or other services where children are the primary users, and only when such work has been explicitly contracted.
In such cases, data is collected and processed solely for the purpose of delivering the contracted service, with appropriate parental consent and in compliance with applicable data protection laws (such as COPPA, GDPR-K, etc.).
If we become aware that personal information has been collected from a child without proper consent, we will take steps to delete such information immediately.
Data Retention
We retain personal and project-related data only for as long as necessary to:
- Fulfill the purposes for which it was collected.
- Deliver the contracted services
- Comply with legal, regulatory, or contractual obligations
- Resolve disputes and enforce our agreements
For most client projects, data is retained until the completion of the project or the termination of the service agreement. Upon project completion, we may retain backups for a limited period (typically up to 90 days) for operational integrity and support purposes unless otherwise agreed upon.
If the project involves data related to children (e.g., education-based software), we retain such data only for the duration of the service contract and delete or anonymise it upon contract expiration or upon verified parental/institutional request.
Clients may request deletion or export of their data at any time by contacting us at support@tejasaitech.com. We will respond to such requests in accordance with applicable laws and regulations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Email: support@tejasaitech.com
